Refund policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ccsatara@gmail.com Please note that returns will need to be sent to the following address: Address: 194, Moti Chowk, Sadashiv Peth, Satara-415002, Maharashtra

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at ccsatara@gmail.com

Damages and issues

Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please share clear photos along with your order details.

Exceptions / non-returnable items 

 we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have (if eligible), and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 7–10 business days. Please remember it can take some time for your bank or payment provider to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at ccsatara@gmail.com